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NATALIE PAUL, PhD

Learning Systems Strategist | Lean Six Sigma Black Belt (Level II)

Developing clear, effective, and evidence-based training solutions for organizations and learners.
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Designing training systems to improve performance

Do you have a performance or training problem?

Training should solve a problem and reskill or upskill the workforce in the process. In my work, I collaborate with leaders and stakeholders to assess performance gaps, clarify strategic priorities, and design learning initiatives that align with measurable business outcomes. My approach integrates adult learning theories, instructional design expertise, and Lean Six Sigma discipline to ensure training is not only engaging, but operationally sound and results-driven. I believe learning should strengthen systems, not just transfer knowledge.

With experience in instructional design, training, and process improvement, I develop scalable solutions that support organizational growth. From discovery conversations through implementation and measurement, I focus on building learning systems that connect strategy, performance, and sustainable impact.

 
Problem solved.

Highlight Training Framework

I developed a structured, Six Sigma–based training approach to AI adoption.

Highlight Training Framework applies Six Sigma’s Define, Measure, Analyze, Improve, and Control phases to AI adoption, focusing on behavior change before technology shift. Each phase includes lightweight, customizable tools and measurable deliverables that reduce resistance and clarify expectations. Sigma levels are adapted into behavioral maturity levels, positioning AI as a “third hand” that augments human performance (human extension, not replacement), builds confidence, and improves operational effectiveness.


Here is an introductory video.
 

Training Services

 

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