Training Strategist | Instructional Designer | Lean Six Sigma Black Belt

Designing clear, effective, and evidence-based training solutions for organizations and learners.

Designing training to improve performance

Do you have a performance or training problem?

Training should solve a problem and reskill or upskill the workforce in the process. These solutions range from presentations to videos to simulations. I believe that adequately training staff is paramount to operational effectiveness and success. For example, transforming an updated policy or procedure into an organization-wide scenario-based training clarifies what staff should know and how they should proceed. Scenarios mirror real workplace situations and the correct decision-making or action that the company expects. Staff at all levels should think and operate in accordance with the company's values.

Additionally, storing training in a central location, such as a learning management system or learning experience platform, can optimize data reporting and asynchronous, just-in-time learning. Utilizing such a system promotes scalability and consistency across departments. Data from training, including assessments and evaluations, create opportunities to improve systems and make informed decisions.

By nature, I am a problem solver. I enjoy designing training that blends subject matter content with practical and engaging interactions that meet learning objectives, outcomes, and organizational needs. Oftentimes, I supplement training with job aids or reference guides. Using adult learning principles, I align business priorities with content to create memorable and measurable learning experiences. This approach helps strengthen competency, build confidence, and improve performance.

Problem solved.

Highlight Training Framework

I am developing a structured, Six Sigma–based training approach to AI adoption.

Highlight Training Framework applies Six Sigma’s Define, Measure, Analyze, Improve, and Control phases to AI adoption, focusing on behavior change before technology shift. Each phase includes lightweight, customizable tools and measurable deliverables that reduce resistance and clarify expectations. Sigma levels are adapted into behavioral maturity levels, positioning AI as a “third hand” that augments human performance (human extension, not replacement), builds confidence, and improves operational effectiveness.

Here is an introductory video.
Paper submitted for review.
Modules and backend system currently in development.